How the work goes
Once we receive the request, we schedule the appointment directly with your
customer. That takes the scheduling off your desk, and it means the person whose
furniture was damaged is dealing with somebody who can answer their questions
about it.
The inspection itself takes one to three hours on site, depending on how many
items are involved. Photographs are taken and supplied where requested.
The written report follows. That takes several days rather than hours, because
the pricing in it is researched and verified rather than estimated — a
report is only useful to you if the figures hold up.
We conform to whatever claims process your company requires.
What it costs
Inspection reports begin at $185. Additional charges apply for photographs and
where a claim runs to more than ten items.
Where a claim is settled in favour of repair, we can carry out that repair
ourselves — see furniture repair and
refinishing. Using one supplier for the inspection and
the restoration removes a handover, and removes the argument about whether the
quoted repair was achievable.
Serving members of the forces should see our
military estimates page.
Who we work with
We are ITEL approved for insurance restoration work, and
hold BBB accreditation with an A+ rating.
Movers, packers and claims handlers we regularly work for include:
- Military Claims
- National Van Lines
- 1-800-PACKOUTS
- Star Movers
- College Hunks
- Two Men and a Truck
If your company is not on that list, the process is the same
— get in touch and we will work to whatever your
claims procedure requires.